CIS GROUP
People: our priority
“We have always made it a point of honor to place people at the heart of our concerns. Our 16,000 committed employees around the world are the pillars of our success, contributing on a daily basis to our main objective, which is the satisfaction of our clientss and residents, with a constant quest for excellence in the execution of our services. To meet this objective, we constantly innovate to provide ever more efficient and competitive services, and we forge lasting partnerships with our clients and suppliers based on mutual development. We are deeply committed to the economic and social development of the people and countries in which we operate. And today, our commitment to the environment is of paramount importance. We are determined to play a key role in promoting a sustainable and responsible approach.”
BOARD OF DIRECTORS
An independent, committed family group
CIS is an independent, family-owned group whose corporate governance is underpinned by a committed and demanding Board of Directors. It defines strategic orientations with the support of 3 committees (Strategic Committee, Audit and Risk Committee and Remuneration Committee). Comprising 10 directors, 6 of whom are independent, the Board reflects a diversity and complementarity of experience and expertise. The aim is to inform strategy and safeguard the interests of the Group and its shareholders.
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10
directors
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3
dependent committees
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12
meetings, once a month
Monique ARNOUX
Vice-President CIS Foundation
MANAGEMENT COMMITTEE
Ensuring strategic direction
The CIS Group Executive Committee is headed by Yannick Morillon, CIS Group Managing Director. It is responsible for executing the strategy approved by the Board of Directors. It meets every week to review the group’s situation in all areas (cash flow, profitability of subsidiaries and branches, operational and commercial actions, human resources, etc.) and, after consulting its teams, takes the appropriate decisions. It is accompanied by :
Franck BRIESACH
Chief Financial Officer CIS and Treasurer of CIS Foundation
Executive Committee (COMEX)
Guarantor of service quality and profitability of the group
Missions
The quality of our services is at the heart of our commitments. In this respect, it is important to pursue and optimize our evaluation procedures. The Executive Committee is made up of General Management, cross-functional head office departments and area managers representing our countries of operation. Every month, it reviews all operational aspects and shares best practices.
As a service integrator, the quality of life of our residents is a top priority at our facilities. This is why we mobilize our teams and apply methods whose principles are enshrined in a charter known as “4A by CIS“. They stand for : Arrival, Attention, Approach and Attitude. 4 essential principles for good service quality.
Every month, the Executive Committee analyzes the key figures for each subsidiary, as well as the satisfaction rate at each of the sites managed, in order to measure profitability in relation to the targets set.
Internal Audit Committee
Illuminate, monitor, reinforce
Missions
CIS Group’s Internal Audit Committee plays a key role in corporate governance and transparency. In compliance with the legal provisions set out in the French Commercial Code, the Audit Committee contributes to several crucial aspects of our organization’s management and performance. The Audit Committee is dedicated to the pursuit of very specific missions, governed by the law, to ensure the relevance of the company’s financial information the effectiveness of our internal control and risk management systems, as well as its role in alerting us to major developments observed in other groups.
Operating independently, the Audit Committee supports management with pertinent and sympathetic questioning, breaking with routine and habitual frameworks to make the company a more competitive and efficient organization. CIS Group’s Internal Audit Committee is committed to maintaining the highest standards of corporate governance, responsibility and ethics, thus contributing to the sustainability and continued success of our company.
CSR Committee
Helping to create a positive impact
Missions
The CIS Group has always paid particular attention to local development in its countries of operation, participating in local economic and social development. In line with our defined values and objectives, the CSR Committee works to integrate social and societal actions in all our countries of operation.
Our priorities are clear:
– Structuring our sustainable sustainable development and promote the initiatives already undertaken, in order to generalize best practices.
– Support our subsidiaries in deploying positive-impact actions in our operating areas (combating food waste, waste management responsible purchasing, employee training and loyalty, anti-corruption etc.)
– To co-construct tomorrow’s living environment, by becoming the partner that supports major clients in a more virtuous, more ecological, more secure and more sustainable approach.
Innovation Committee
Staying one stepahead
Missions
The CIS Group prioritizes the development of innovative solutions adapted to the countries in which it operates.
We are determined to pursue our strategy of innovation to differentiate ourselves from the competition, stay one step ahead and provide our clients with even better service.
The committee supports CIS’s ongoing transformation by proposing and disseminating new ideas, technologies, methodologies and innovative solutions tailored to the future needs of our clients and residents.
Marketing and Communications Committee
Promotingbrand image
Missions
– Brand strategy development: Create a coherent, attractive image.
– Internal and external communication: Ensuring smooth, transparent communications.
– Market analysis and research: Understand client and resident needs and analyze the competition.
– Digital content management: Developing a strong online presence.
The aim of this committee is to increase brand awareness, improve client loyalty and strengthen the commitment employees.
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